Privacy Policy

MOJO Practice™

1. Introduction

MOJO Practice™ ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (mojopractice.com), use our services, or engage with our digital products.

By using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information You Provide:

Name, email address, phone number
Billing and payment information
Session notes and reflections (MOJO Immersion™ and coaching sessions)
Assessment responses and quiz results
Audio recordings (with your consent for personalized piano mantras)
Communication preferences

Automatically Collected Information:

IP address, browser type, device information
Pages visited, time spent on site, referring URLs
Cookies and similar tracking technologies

Sensitive Information:

When you participate in MOJO Immersion™ sessions, group programs, or organizational services, you may share personal experiences, emotional content, and health-related information. We treat this information with the highest level of confidentiality.

3. How We Use Your Information

We use your information to:

Deliver services (Your Pocket MOJO™, MOJO Immersion™, Power of Expression™, MOJO for Organisations™)
Process payments and manage subscriptions
Create and deliver personalized piano mantras
Communicate about your sessions, programs, and account
Send marketing communications (with your consent)
Improve our services and website functionality
Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share information with:

Service Providers:

Payment processors (Stripe, PayPal, or similar)
Email marketing platforms (for newsletters and program communications)
Cloud storage providers (for secure data storage)
Analytics providers (Google Analytics or similar)

Legal Requirements:

We may disclose information if required by law or to protect our rights, safety, or the rights of others.

With Your Consent:

We may share information with third parties when you explicitly consent (e.g., testimonials, case studies).

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Secure Socket Layer (SSL) encryption
Password-protected systems
Regular security assessments
Limited access to personal data

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Session recordings and piano mantras: Retained indefinitely unless you request deletion

Account information: Retained while your account is active
Marketing communications: Retained until you unsubscribe

7. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal data
Portability: Receive your data in a machine-readable format
Opt-Out: Unsubscribe from marketing communications
Withdraw Consent: Withdraw consent for data processing

To exercise these rights, contact us at: [email protected]

8. Cookies and Tracking Technologies

We use cookies to:

- Remember your preferences

- Analyze site traffic and usage

- Deliver personalized content

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party sites (e.g., PurposeOrgOS, partner organizations). We are not responsible for the privacy practices of these sites. Please review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

If you are located outside Australia, your information may be transferred to and processed in Australia or other countries where our service providers operate. We ensure appropriate safeguards are in place.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date.